General Enquiries
- Is my guarantee transferable If I move house?
- I am short on space what type of enclosure would you recommend?
- Is toughened glass used in all our enclosures?
- How thick is the glass?
- Can I remove the Towel Rail on my Side Panel?
- Should I buy a Tray and Shower Enclosure at the same time?
- Can anyone help with the planning and design of my bathroom?
- How do I keep my enclosure/bath screen clean?
- Should I require additional assistance who should I contact?
- How do I maintain the wooden footboard?
- Why would the glass spontaneously shatter?
- How do I register the warranty on my new product?
- Can I buy direct from Aqualux?
- Can we come to view products in your showroom?
- How do I tell if my enclosure has Aquagleam applied to the glass?
- What are the hole centres on the grab handles?
- What do the words ‘framed’ and ‘semi-framed’ mean?
- Are spares available?
- What is the difference between finishes?
General Installation Enquiries
- Can I install my enclosure on a wall that isn't perfectly vertical?
- How long do I need to allow the sealant to cure before using the shower?
- Will I need any special tools when installing my enclosure?
- Can I cut the glass and aluminium down to suit my requirements?
- Who can install my Shower Enclosure?
- Why do you suggest to seal the shower enclosure on the outside only (where the shower sits onto the tray) ?
- At what stage should I tile my bathroom, before or after installation or my enclosure and tray?
- Do I have to use a shower tray with my enclosure?
- My seal on my shower enclosure / bath screen needs replacing, do you supply replacement seals?
- Can I change the cill seal?
Bi-Fold Door
- Can Bi-fold doors open inwards & outwards?
- Do I need to lubricate the slide blocks?
- Can I replace the slide blocks in the head & cill rails?
- The operation of the doors is stiff and they seem to be dragging?
- Can I replace the head & cill bearings in my Shine Bi-Fold ?
- Can I replace the front hinges on my Shine Bi-Fold?
- Do I need to lubricate the Shine Bi-fold bearing wheels?
- Can I change the opening of the doors from RH to LH & vise versa on Shine / Aquarius / Aqua 4/ PTS Bi-folds?
- Can I change the opening of the doors from RH to LH & vise versa on my Aqua 8 & Aqua 6 Bi-Fold
Bathscreen Queries
- I have a pumped shower and am considering purchasing a Bath Screen.
- Can I add extra panels to my 4-fold to make a 5/6 fold screen?
- Can you change the seal on my 4-fold bathscreen without taking it down?
- Do you have to install the bathscreen onto a tiled surface?
- Can I mount the bathscreen so that it opens over the bath?
- Can I fit the towel rail on the Splash Guard on the inside of the product?
- My bath size means the rail on my splash guard & rail is too long. Can I cut the rail down to make it fit?
- What is the size of the 4-fold bathscreen when folded up?
- What is the size of the 7-fold bathscreen when folded up?
- What is the size of the 2-panel sliding bathscreen when not extended?
- The 2-panel Sliding Bathscreen is stiff to open & close. Can I do anything to improve this?
Steam / Shower Cabin Enquiries
- What water connectors do you recommend for the mains hot and cold feed?
- What space will I need to install a steam cabin enclosure?
- What is the recommended water pressure?
- What pump do you recommend?
- Why must Steam Cabins be installed as a free standing unit?
- Can I use aromatherapy oils in the cabin?
- Can you replace the valve in the steam / shower cabin from the inside?
- What format of files does the MP3 player use in the Crysta Steam Cabins?
- Can I alter the seat height in the Crysta Steam Cabin?
- How do I de-scale the steam generator in the Crysta Steam Cabin?
Shower Tray Enquiries
- Do the patterns on shower trays make them anti-slip?
- Are measurements for shower trays internal or external?
- I have a concrete floor or the joists run the wrong way in my bathroom which shower tray would you recommend?
- What do you recommend I use to bed my shower tray?
- What is the outer radius of the shower tray?
